Review: Ring Video Doorbell – The Ultimate Home Security Solution with HD Video and Advanced Privacy Controls

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    (180033 customer reviews)

    Original price was: $99.99.Current price is: $49.99.

    • 1080p HD video doorbell with enhanced features
    • See, hear, and speak to anyone from your phone, tablet, or PC
    • Improved motion detection, privacy zones, and audio privacy
    • Receive mobile notifications for doorbell presses and motion
    • Powered by rechargeable battery or existing doorbell wires
    • Easy setup through Ring app with included tools
    • Record videos and review missed events with Ring Protect Plan
    • Pair with Alexa-enabled devices for announcements and two-way talk
    Last updated on July 18, 2024 9:08 am Details
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    Description

    Review: Ring Video Doorbell – 1080p HD video, live notifications when away from home, simple setup, privacy controls | Satin Nickel

    Impressive Video Quality and Enhanced Features

    Having previously owned the original Ring Video Doorbell, I was thrilled to upgrade to the newer model with improved video resolution. The upgrade was definitely worth it, as the 1080p HD video quality is exceptional, providing a clear and crisp view of my doorstep. The enhanced motion detection, privacy zones, and audio privacy features work seamlessly, ensuring that I don’t miss any important activity at my front door.

    Convenient Notifications and Easy Setup

    I appreciate the live notifications on my mobile device whenever someone presses the doorbell or triggers the motion sensors. It gives me peace of mind knowing that I can always be aware of any visitors or potential threats even when I’m away from home. The setup process was straightforward as well, thanks to the user-friendly Ring app and the included tools. Connecting the doorbell to my wifi network was quick, and mounting it was a breeze.

    Flexible Power Options and Ring Protect Plan

    The built-in rechargeable battery is a convenient power source option, but I opted to connect the doorbell to my existing doorbell wires for constant power. This ensures that I never have to worry about the battery running out, especially during the winter months. With the optional Ring Protect Plan, I can record and store all my videos, review them for up to 180 days, and easily share them with others.

    Seamless Integration with Alexa

    I love how the Ring Video Doorbell seamlessly integrates with my Alexa-enabled devices. By pairing it with select Alexa devices, I can receive announcements and engage in two-way communication. When a person or package is detected by the Ring doorbell, Alexa can automatically make voice announcements and display the live video feed on my Echo Show, Fire TV, or Fire Tablet. It’s a convenient way to monitor my front door from anywhere in my home.

    User Feedback: Mixed Installation Experience

    While I had a positive experience with the Ring Video Doorbell, it’s important to note that some users have encountered challenges during the installation process. For those upgrading from the first generation, the new design may require extra effort, especially when dealing with existing wires. This could be a drawback for those living in regions with colder climates where battery charge may require more frequent maintenance.

    Final Thoughts

    Overall, I am highly satisfied with the Ring Video Doorbell – 1080p HD video, live notifications, and privacy controls. It offers a significant improvement in video quality compared to the previous generation. The setup was easy, and the additional features, such as motion detection, privacy controls, and integration with Alexa, enhance the overall security and convenience. While installation may be a bit challenging for some, the product’s performance and functionality ultimately make it a worthwhile investment.

    Additional information

    Average install time

    5 minutes

    Video

    1080p HD Video, Live View, Night Vision

    Field of view

    155° horizontal, 90° vertical

    Motion detection

    Advanced Motion Detection with adjustable motion zones

    Audio

    Two-way audio with noise cancellation

    Power

    Runs on a built-in rechargeable battery. Can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). No halogen or garden-lighting transformers, no DC transformer/power supply.

    Internet requirements

    High-speed internet

    Connectivity

    802.11 b/g/n wifi connection @ 2.4 GHz

    Operating conditions

    5°F to 120°F (-20°C to 48°C), water resistant

    Available colors

    Satin Nickel, Venetian Bronze

    Dimensions

    4.98 in. x 2.44 in. x 1.10 in. (126.5mm x 62mm x 28mm)

    Box includes

    Ring Video Doorbell (2nd Generation), micro USB charging cable, mounting bracket (only compatible with Ring Video Doorbell (2nd Generation), user manual, security sticker, and installation tools and hardware

    Setup requirements

    Only if wiring in: Standard doorbell system with 8-24 VAC, 40 VA max, 50/60Hz doorbell transformer Ring Video Doorbell (2nd Generation) comes with a new mounting bracket in the box. Ring Video Doorbell (2nd Generation) is not compatible with other Ring mounting brackets.

    Warranty and service

    1-year limited warranty. Use of Ring Video Doorbell 4 is subject to the terms found here.

    Support

    Click here to view more information on the Ring Video Doorbell support page

    Generation

    Ring Video Doorbell (2nd Generation – 2020 Release)

    Software Security Updates

    This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.

    Disclaimers

    1Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including but not limited to: digital arming, disarming and integration with other Ring, Echo, Alexa, and third party products. Subscription sold separately. View Ring Protect Plans for pricing and details. Customer reviews may reference features that require a subscription.

    7 thoughts on “Review: Ring Video Doorbell – The Ultimate Home Security Solution with HD Video and Advanced Privacy Controls

    1. the bell works ok for now after all you personal information you have to provide to register. i don’t like that.second you pay lot money and doesn’t come with angle bracket in the box very disappointed just put the bloody bracket inside to have installations options most installations required angle bracket everything you have to purchase is extra.

    2. Got this during the Black Friday sales and couldn’t be happier. Good features for the money.

      Used a 6mm masonry drill bit to mount to hard brick.

      Also used homebridge with the ring plugin installed on a computer that’s always on anyways to enable the use of it with Apple HomeKit integration. Good for my portable devices while Alexa speaker/screens are in every room anyway.

      Time for some security cameras next I think.

    3. I’ve only just set it up and all seems great so far, the interface is user friendly. How ever, these missing screws have really annoyed me. I bought the because we had a theft in the driveway so it’s predominantly for security and now anyone can simply click the device off the bracket and walk away. Now to try to get replacements. uhg

    4. I had the original Ring Doorbell for about a year and really enjoyed it. It was cheap but lower quality video resolution. It was fine for the time I had it. When the same thing with improved video was being released, I jumped on it. I received it today and got it installed. The video quality is night and day as shown in the photos and much better than the 1st generation. Good work ring. Unfortunately, the installation and mounting sucks compared to the 1st generation. Why they did this, I have no clue but here are the issues.

      1. The mounting plate on the first generation has connections for the wiring. This made it very easy to remove the device and charge, especially in the winter months where we live and the batteries lose charge. 2nd generation has a mounting plate and the wiring on the back of the unit, which was a pain especially when the existing wire is not very long. This will be a nightmare having to remove this and recharge compared to the 1st generation. I had no issues with the 1st generation. This is a failure for Ring in my opinion. I am debating about keeping my 1st generation instead of this now.

      2. The mounting of the device to the frame also sucks. The 1st literally had no gaps and was secure in my opinion. It had guides that made the doorbell align to the mount. The 2nd generation does not and there are gaps all the way around and loose. I mounted it no differently than before, in fact the holes for 1st and 2nd generation are identical which is a plus, but again I see this mounting as a failure for Ring.

      I literally just installed this, and outside of the perfect video, I can’t attest to motion and nightvision yet. I am disappointed in the execution of mounting the device. I have no idea why this changed this from the 1st generation but this was a bad move in my opinion. I still have no idea why these require a battery they never stay charged when connected to wiring, but I assume this unit will have the same issue for me as well come winter. They really need to rethink the whole battery idea and have a hardwired version and battery version or fix the way these thing function when power is applied. At this point I may deal with it and hope Ring fixes these mounting and wiring flaws. If this mounted the same way as the 1st generation, I would not be writing a review because I had no issues with the device other than the battery and that wasn’t enough for me to write a review. Excellent otherwise but seriously why did you change the way these mount?

      ***Update 6/6/2020***

      So I decided to keep it primarily because I had already offered to sell my 1st generation to a neighbor, but I did end up having to make some changes. Ultimately I bought some spade terminals and soldered them to my doorbell wire with heat shrink tubing (Ring provided in older versions, but not this one for some reason). While it was easy for me, it won’t be for others. Overall I am still upset over this mounting as it is extremely poor execution when the previous version was perfect. I guess this is Rings way to get the price down to $99 by cutting corners. The doorbell it self seems quality but mounting just plain sucks. I have no other words for it. You can see my updated photos of what I did. There are two photos that show the camera quality difference. The low quality image is from a generation 1 ring and the better quality HD is from the generation 2 ring. Night vision appears to be decent and motion the jury is still out because of the People only filter. I am still trying to tweak it. I am still leaving only 3 stars because of the mounting issues and there is still a gap between the mounting plate and the doorbell. Maybe Ring will fix and send everyone a new mount, but that is wishful thinking.

    5. I installed this in place of my existing wired doorbell. It was very easy – I charged up the unit and set up the app and Alexa connection while indoors. All I had to do then was unscrew my old doorbell and disconnect the two wires, drill new holes in the wall to fit the Ring mounting bracket, connect up the two wires, and it was all good. So easy, even this old retired lady did it in a short time. The motion detection is accurate, too – it readily identifies that a person is in view, but not the dog.

    6. I’ve been using this Ring doorbell and camera system for a couple of years now – plenty of time to put the gear through its paces and form a conclusion. In short, this stuff is basically little more than toys. I’ll begin with some positive comments, however…

      The hardware of both the doorbell and the “R2D2” cameras is quite impressive. It’s solid, the fit and finish are excellent, and the materials used are excellent quality. The 1080 camera is sharp and clear – even in the dead of night, and the audio is as good as one could expect given that there isn’t anything capturing the sound except a tiny condenser mic. That said…

      The sensitivity sensor is highly erratic, regardless of what level it is set to. On a few occasions, the recorder won’t even trip should someone come up to the door, but thankfully, this is rare. Most of the problems are with the inconsistency of distance. For example, people walking along the sidewalk in front of my house are basically never detected (which is proper), but should a postal delivery vehicle or a garbage truck go by, then the system is triggered. Keep in mind that a sidewalk is normally closer to a house than a street, and my property is no exception. Even a stray headlight will trip the system, which is exasperating when it happens in the middle of the night. When the system *does* properly record, there are too many instances of the recording starting too late or quitting too early, which results in images of humans at our door getting chopped off.

      Inexplicably, the unit contains a battery that cannot be swapped out. This means that you have to take the doorbell offline for hours at a time so that the battery inside it can be recharged. I’ll admit, I didn’t read the fine print when I purchased so my bad, but c’mon, who would have thought that someone would have designed a security system that had to be taken offline by *design*?

      As bad as all the above is, the absolute showstopper is the horrific problem with wi-fi – a problem so consistent and acute that it renders this product useless. The doorbell and the cameras are constantly going offline, and the only way that they can be brought back online is for the user to be onsite and physically reconnect the devices. Talk about unclear on the concept! The whole idea of home security is that you want it working when you’re AWAY, Amazon, not just when you’re at home.

      The slightest network glitch causes the system to completely blow up: a slight power interruption, the router temporarily losing network, etc. However, every single device in my household is smart enough to come back online once the connection has been restored, except…the Ring system. Sometimes, eventually, the doorbell “figures something out” and comes back online, but the cameras? Never. They would be better off as paperweights.

      Some of this is not Amazon’s fault – it’s the nature of a motion detection system. The problem is that with the system metaphorically yelling “Fire!” all the time, you become naturally insensitive to its warnings, or if you simply turn it off so you aren’t disturbed, then this defeats the whole purpose, right?

      UPDATE 8-13-2023: AFter speaking with a courteous and knowledgable customer service representative named Melissa, I was satisfied with the information she provided in re to the operation of the doorbell. For the most part, she affirmed my observations about the proximity sensitivity issues I documented here as well as the necessity to deactivate and uninstall the device in order to charge it. Her suggestion was to hardwire the doorbell, but I explained that due to the trim around our door as well as other issues, hardwiring would be cost prohibitive. I stated that I am very pleased with the performance of the battery itself – it only needs charging 3-4 times per year, but that the real issue was that the battery requires 6-8 hours to charge no matter what type of charger that is used. I also stated that I was aware that fast-charging shortens the life of lithium batteries, but that this decision should be left up to customers, not the designers. For my part, I would rather be able to fast-charge the battery and get my doorbell operating again even if this means purchasing a replacement a little sooner than I might have had to.

      I’ve added two additional stars to this review: one for the unusually strong battery performance and one for Melissa’s patient assistance.

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